Call Center Agent

Shik Innovation GroupCincinnati, OH

About The Position

Be part of a structured and goal-oriented environment where communication skills drive success. This role is ideal for individuals looking to build experience in customer support.

Requirements

  • Strong verbal communication and listening skills.
  • Comfortable handling high call volumes.
  • Reliable, punctual, and detail-oriented.
  • Goal-oriented with the ability to meet targets.
  • No prior experience required; training provided.

Responsibilities

  • Handle inbound and outbound calls professionally.
  • Provide accurate information and resolve customer inquiries.
  • Follow call scripts and company procedures.
  • Document interactions and update records.
  • Meet performance and quality standards.
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