Call Center Administrative Assistant
Lincoln Surgical Hospital/Nebraska Surgery Center•Lincoln, NE
•Onsite
About The Position
Lincoln Surgical Hospital is a leading, innovative healthcare organization committed to delivering exceptional surgical care. Our dedicated physicians and staff work collaboratively to achieve outstanding patient outcomes in a supportive, patient-centered environment. We are currently seeking a detail-oriented and professional Administrative Assistant to join our Call Center team.
Requirements
- High school diploma or equivalent required
- Proficiency in Microsoft Office applications
Nice To Haves
- Previous healthcare experience preferred
Responsibilities
- Answer incoming calls and schedule appointments for call center staff
- Route calls efficiently to the appropriate RN or department
- Maintain accurate call center records for all physicians practicing at Lincoln Surgical Hospital
- Verify and update patient demographic information
- Communicate effectively with physician offices to obtain required documentation
- Coordinate with the OR Scheduling department regarding cancellations and patient discharges
- Provide general administrative support, including copying, faxing, filing, and ordering supplies
Benefits
- Health, dental, and vision insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Flexible spending accounts
- 401(k) with company match
- Uniform reimbursement
- Short- and long-term disability coverage
- Access to a 24/7 wellness center
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
