Calibration Technician

IntelliPro Group Inc.•Morrisville, NC

10d

About The Position

The Calibration Technician I reports to the Manager, Calibration & Instrumentation and supports calibration, maintenance, and repair of laboratory equipment at RTP locations. The role works closely with laboratory staff, equipment owners, Quality, Facilities, Engineering, IT, and external service vendors to help ensure equipment remains properly maintained, calibrated, and compliant with applicable requirements. The technician performs routine work under established procedures and with guidance from experienced technicians or management. The role also supports equipment documentation, investigations, new equipment introductions, thermal mapping, and technical coordination with vendors and internal teams, while developing knowledge of laboratory instrumentation, calibration practices, maintenance procedures, and applicable regulatory requirements through hands-on experience and training.

Requirements

High school diploma and 1–3 years of metrology experience, or a bachelor’s degree and 0.5–2 years of metrology experience.
Experience working in the Pharma/Biotech industry.
Understanding of calibration methodology and tolerances.
Experience working with loop calibrations.
Understanding of FDA and GxP regulations and requirements.
Experience working in GMP and GLP environments.
Ability to read and interpret instrument technical drawings.
Working knowledge and understanding of laboratory analytical instrumentation and small-scale manufacturing equipment.
Ability to work independently in a fast-paced, highly interactive environment with excellent self-organization skills.
Excellent verbal and written communication skills.
Ability to build open and collaborative relationships and work effectively as a member of a multidisciplinary team.

Nice To Haves

Bachelor’s degree in a relevant field.
Certified Calibration Technician.
Experience working in CLIA and R&D laboratory environments.

Responsibilities

Perform routine maintenance, calibration, and basic repairs on laboratory equipment under established procedures and with guidance from experienced technicians or management.
Use the Computerized Maintenance Management System (CMMS) to document, track, and complete equipment maintenance and calibration activities.
Coordinate with onsite vendors and service providers to support scheduled maintenance, calibration, and repair activities.
Assist with reviewing vendor calibration and maintenance documentation for completeness, accuracy, and compliance with good documentation practices.
Support investigations related to calibration failures, equipment issues, and other instrument-related problems.
Assist with introducing new laboratory equipment, including helping establish calibration requirements and schedules in coordination with equipment owners and management.
Research equipment operating specifications and assist in identifying appropriate calibration standards and acceptance criteria.
Assist with thermal mapping studies for controlled environments to support equipment qualification and performance monitoring.
Assist with maintaining and updating SOPs and other controlled documents related to laboratory instrumentation and equipment operation, maintenance, and calibration.
Support review of system documentation, including user requirements and equipment specification documents.
Collaborate with laboratory staff, Quality Assurance, Computer Systems Validation, Facilities and Engineering, and IT on laboratory equipment-related activities.
Communicate with equipment manufacturers, vendors, and service providers to obtain technical information and support as needed.
Accurately document calibration, maintenance, and repair activities and enter required information into the CMMS.
Review completed work and data for accuracy, completeness, and adherence to established procedures.
Follow applicable SOPs, company policies, safety requirements, and technical guidance documents.
Perform calibration and thermal mapping activities in accordance with applicable industry standards and regulatory requirements, including USP, NIST, FDA, GLP, and GMP, as applicable.
Develop technical knowledge of laboratory instrumentation, calibration practices, maintenance procedures, and applicable regulatory requirements through hands-on experience and training.
Escalate equipment issues, calibration failures, documentation concerns, and other technical issues to the appropriate supervisor or experienced technician when additional support is required.