Calculations Assistant, Vital Records

State of Michigan • Lansing, MI

6d • Hybrid

About The Position

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. This position maintains the front desk area where requests for vital records are received from the general public. The employee certifies applications are complete and contain a valid signature and reviews acceptable ID, determines eligibility for the record requested to enter the order into the BRS (Birth Registry System)/ VERA (Vital Event Registration Application. Employee determines fees, receives payment in the form of cash, check, money order, or credit cards and returns change, balances drawer and does cash out at end of shift and generates a credit card settlement report and submits revenue to the supervisor. Also double-checks co-workers nightly cash-out for cash, check and money order totals. This position reviews and manages daily return mail, and processes.

Requirements

• Educational level typically acquired through completion of high school.
• One year of administrative support experience (for Calculations Assistant 6).
• Two years of administrative support, including one year equivalent to a Calculations Assistant 6, involving examining, counting, and coding, performing basic mathematical calculations and proofreading numerical data (for Calculations Assistant E7).
• Three years of administrative support experience, including one year equivalent to a Calculations Assistant E7, involving examining, counting, and coding, performing basic mathematical calculations and proofreading numerical data (for Calculations Assistant 8).
• Must apply online via NEOGOV.
• Relevant experience and/or education must be documented in the resume, transcript and/or application.
• Attach a resume identifying specific experience and dates of employment (month and year, hours per week).
• Attach a cover letter.
• Attach a copy of an official transcript(s) (scanned copies accepted, web-based, internet, or copies of unofficial transcripts are not accepted).
• Successful completion of a background investigation and a criminal records check.

Responsibilities

• Maintains the front desk area where requests for vital records are received from the general public.
• Certifies applications are complete and contain a valid signature.
• Reviews acceptable ID.
• Determines eligibility for the record requested to enter the order into the BRS (Birth Registry System)/ VERA (Vital Event Registration Application.
• Determines fees, receives payment in the form of cash, check, money order, or credit cards and returns change.
• Balances drawer and does cash out at end of shift.
• Generates a credit card settlement report and submits revenue to the supervisor.
• Double-checks co-workers nightly cash-out for cash, check and money order totals.
• Reviews and manages daily return mail, and processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED