Cal Dealer $16.90 per hour plus tips

The Commerce Casino and HotelCommerce, CA
$17Onsite

About The Position

The Cal Dealer provides excellent guest service and deals all games effectively and concisely. This role involves assisting customers with requests, understanding and following company policies, and maintaining the integrity of the games. The dealer must be able to shuffle, sit/stand for extended periods, and potentially lift up to fourteen pounds. Flexibility for full-time work during tournament season and overtime is required. Knowledge of BSA/AML policies and procedures is also necessary.

Requirements

  • Minimum of one year of dealing experience or dealer school certificate.
  • High School Diploma and/or equivalent certificate and/or one year dealing experience.
  • Must be able to speak, read, and understand English.
  • Strong verbal and interpersonal skills.
  • Successful completion of a dealer audition and in-house dealer training.
  • Must demonstrate positive/enthusiastic approach to all assignments.
  • Attendance and punctuality are an essential function of the position.
  • Must be able to hand shuffle.
  • Required to sit/stand for forty (40) minutes at a time, for at least an eight (8) hour shift.
  • May be required to lift up to fourteen (14) pounds for various job-related duties.
  • Employee must be able to perform duties without wearing tinted glasses, as such can affect the integrity of the games.

Responsibilities

  • Provide excellent guest service to both internal and external guests.
  • Assist customers with any customer service requests, i.e., calling for Chip Attendant, Floor Attendant, or Supervisor.
  • Understand and follow department and company policies and procedures.
  • Deal all games in an effective and concise manner, with a minimum of 36.4 hands dealt per hour, pursuant to departmental dealing procedures.
  • Inform dealer with information which could affect gaming operations when pushed.
  • When entering game, greet players, ask for player cards and keep Genesis systems updated and correct.
  • Follow collection procedures to ensure that collections are obtained and properly recorded.
  • Notify Supervisor or Shift Manager of any suspicious activity, discrepancies or mistakes in games that could disrupt the flow of the game or create a potentially hazardous condition.
  • Hand shuffle.
  • Work full-time during tournament season and any overtime as required, with or without notice.
  • Comply with BSA/AML policies and procedures.
  • Perform all other work-related duties as assigned by Casino Management.
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