Cage Supervisor (Grave Shift) - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

5d•Onsite

About The Position

The Cage Supervisor oversees all grave shift cage operations, ensuring compliance with internal controls, state gaming regulations, and company policies. This position supervises cage personnel, safeguards financial assets, and supports training and team development while maintaining accuracy, security, and professionalism throughout daily cash operations.

Requirements

Must be 21 years of age or older
High school diploma, GED, or equivalent experience
Three (3) years of cage or cash-handling experience, including at least one (1) year in a supervisory role
Strong understanding of state gaming regulations and monetary transaction controls
Excellent leadership, communication, and organizational skills
Strong problem-solving and analytical abilities
Proficiency in Microsoft Office Suite or related software
Ability to secure and maintain NE Gaming License.

Nice To Haves

Preference may be extended to persons of Indian descent in accordance with applicable laws.

Responsibilities

Supervise cage operations and personnel during the grave shift, ensuring compliance with company policies and gaming regulations
Monitor and verify cash handling procedures, safeguarding company assets at all times
Maintain control over currency, coins, checks, and required forms and documentation
Review and balance cage activity, ensuring accurate financial records and reconciliation
Assist the Cage Shift Manager with hiring, training, scheduling, and performance evaluations
Coach and mentor team members to promote accuracy, accountability, and service excellence
Ensure confidentiality and integrity in all transactions and recordkeeping
Investigate and resolve discrepancies or operational issues promptly
Provide exceptional internal and external guest service in all interactions
Perform other duties as assigned