Cage Supervisor, Finger Lakes Gaming

Delaware North•Farmington, NY

4d•Onsite

About The Position

Delaware North Gaming is searching for a full-time Cage Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. In this role you will oversee all areas of the cage and vault to ensure that all state, federal, and Delaware North guidelines and procedures are being followed. Apply today if you're looking for a new role that offers teamwork and an exciting gaming environment.

Requirements

Minimum of 1 year supervisory experience
Must be able to handle large money transactions accurately and reconcile vault
Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume environment required
Basic computer skills and knowledge of Microsoft Office required
Must be able to obtain and maintain a state gaming license
High School Diploma or GED

Responsibilities

Lead and supervise team, providing planning and scheduling of work assignments, and performance development
Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures
Investigate and resolve customer complaints and issues
Assist in the preparation of daily and weekly reports
Monitor inventory supplies for cage operations
Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable
Monitor the ticket redemption machines and schedule maintenance as needed
Maintain the supervisor bank transactions daily when necessary