Cage Shift Supervisor

Four Winds Casinos•New Buffalo Township, MI

1d•Onsite

About The Position

Responsible for assisting the Cage Team in ensuring that all accounting activities of the Cage function are performed accurately and efficiently. Also ensures that Cage functions are in accordance with all applicable laws, rules and regulations of the Gaming Commission, Federal and State Tax Commissions, and established policies, procedures and controls. The Cage Supervisor will assist in the guest’s financial needs.

Requirements

Minimum of one (1) year experience in casino credit operations or related area required.
Must possess excellent communication, organizational, and analytical skills.
Must be extremely numbers-oriented.
This position requires a Level 2 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to write effective reports and memos.
Ability to respond to inquiries from employees or guests.
Ability to communicate effectively in one-on-one, small group, and large group situations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio and percent, and to interpret data from graphs.
Ability to apply common sense reasoning to variety of situations.

Nice To Haves

High school diploma or general education degree (GED) preferred.
Some college courses in banking and finance or related area preferred.

Responsibilities

Issues credit for guests within his/her limits of authority, ensures that the collection and distribution of necessary credit information is handled accurately, efficiently, and discreetly.
Counting in various areas when needed to ensure quality guests service.
Access funds and ensures prompt distribution to appropriate areas of property.
Assists Cage/Credit Manager and Cage Shift Manager with the development and implementation of departmental policies and procedures, which enable Cage/Credit to function more effectively.
Maintains adequate staffing levels by training, scheduling, evaluating, and assisting with career development, promoting, disciplining, and terminating employees, as needed.
Ensures the integrity of all financial data produced by employees under his/her span of control.
Monitors all financial activities on property, which relate to Cage/Credit, to ensure that all applicable laws, rules, regulations and controls of the property, the Federal and State Tax Commissions, and the Gaming Commission are enforced throughout the property.
Oversees and verifies accuracy and thoroughness of credit research, conducts credit research as needed.
Assists with the coordination of audits relating to bank boards, guest deposits, and rotation logs.
Assists the Cage/Credit employees in understanding the complexities of their responsibilities within the department.
Ensures a maximum level of property-wide service and satisfaction, with respect to Cage/Credit, is achieved and maintained.
Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all employees under his/her span of control.
Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
Retains employees through involvement in employee training and development.
Explains why we do things, in advance of doing them.