Cage Cashier

The Mint Gaming Hall•Williamsburg, KY

10d•Onsite

About The Position

The Cage Cashier is responsible for maintaining accurate handling of guest and company funds, processing transactions in accordance with regulations and policies, and assisting guests with inquiries. This role also involves safeguarding cage assets, addressing equipment malfunctions, and providing training to other team members. The position requires a high school diploma, 1-3 years of related experience, and the ability to work various shifts, including nights, weekends, and holidays. The Mint Gaming Hall is an equal opportunity employer.

Requirements

High school diploma or general education degree required
1 – 3 years related experience required
Must be 21 years of age or older
Must pass all required pre-screening and background checks.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain and maintain a valid Kentucky gaming/racing license

Responsibilities

Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
Maintains bank balance and safeguards cage assets.
Assists guests with inquiries and advises on current property promotions and events.
Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately.
May conduct minor repairs under the supervision of Cage management.
Immediately reports any issues, concerns, or needs for assistance to Cage management.
Provides training to other Team Members at the request of the Cage management.
Informs Cage management of any infractions of company or department policies and/or procedures immediately.
Provides BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.