Player Services Cage Cashier - JOB LOCATED IN ST CROIX, VI

Treasure Bay LLC•Christiansted, St Croix

7d•$0 - $13•Onsite

About The Position

The Cage Cashier is likely the first point of contact for guests in the Cage area, and therefore must be pleasant, courteous, helpful, accurate, and knowledgeable. The Cage Cashier is responsible for handling large amounts of money through various transactions, including exchanging chips, gaming vouchers, cashing checks, and the redemption and issuance of markers, as well as accepting RTM payments. The cashier must be able to replenish their window using appropriate documentation.

Requirements

High School Diploma or GED equivalent.
Computer and typing knowledge.
Must be detail-oriented.
Must be able to lift large amounts of chips and boxes weighing up to 25lbs.
Ability to stand for long periods, walk, bend, reach, read, write.
Requires eye-to-hand coordination and depth perception.
Requires effective verbal communication.
Requires strong math skills.
Requires excellent organizational skills.
Must possess a VI Gaming License.

Responsibilities

Completes transactions for customers and other departments within specified approval guidelines, demonstrating courtesy and friendliness.
Provides credit customers with markers and assists new customers in establishing new credit accounts.
Maintains knowledge of Title 31 to track large cash outs and money for Title 31 procedures.
Documents all funds received or paid out with a negotiable instrument or internal document.
Answers and explains notice of exceptions for revenue accounting.
Processes cash-out transactions using personal checks, credit cards, or money transfers according to guidelines.
Serves as a source of operational funds and a facility for disposition of excess funds for operational departments.
Serves as a redemption area for customers’ unused gaming chips, vouchers, and tickets.
Provides proper security and accountability of company funds.
Encourages customers to apply cash-outs to outstanding accounts or refers questionable cash-outs to a supervisor.
Handles customer complaints according to procedure.
Provides guest services related to membership privileges, such as issuing comps, redeeming coupons, promotion entry forms, and general casino information.
Enrolls new members in the player’s club program and marketing database, issues cards, and resets player PINs.
Performs other tasks as requested by management.