Part-Time Cage Cashier

Diamond Jo Casino Dubuque•Dubuque, IA

About The Position

The Cage Cashier executes guest monetary transactions at an assigned window bank while maintaining an accurate balance of company assets and providing excellent customer service. The role requires accurate handling of guest and company funds, with all transactions and documentation processed in accordance with gaming regulations and company policies and procedures. The Cage Cashier exchanges gaming chips and tickets, cashes checks, and processes markers and fills. The position also includes maintaining the bank balance and safeguarding casino cage assets during the assigned shift; assisting customers with credit applications and maintaining customer credit files; issuing window markers and safety deposit boxes; entering markers, fill slips, and credit slips into a computer; and assisting guests with inquiries and current promotions. The employee maintains a professional appearance and keeps work stations fully stocked. Duties require standing for the majority of the shift, and other duties may be assigned by management.

Requirements

  • Must be at least 21 years of age.
  • Basic math skills and knowledge of currency.
  • Ability to operate calculators, computers, and money counters for cash and coin.
  • Strong communication skills and ability to read and speak English.
  • Ability to bend, push, lift, and carry up to 26 pounds.
  • Ability to obtain and maintain any certifications and/or licenses required by local gaming regulations.

Nice To Haves

  • Previous money-handling or cashiering experience.

Responsibilities

  • Execute guest monetary transactions in an assigned window bank.
  • Maintain an accurate balance count of company assets while providing excellent customer service.
  • Handle guest and company funds accurately and process transactions and documentation in accordance with gaming regulations and company policies and procedures.
  • Exchange gaming chips and tickets, cash checks, and process markers and fills.
  • Maintain the bank balance and safeguard casino cage assets during the assigned shift.
  • Assist customers with credit applications and maintain customer credit files.
  • Issue window markers and safety deposit boxes to guests.
  • Enter markers, fill slips, and credit slips into a computer.
  • Assist guests with inquiries and advise them about current promotions.
  • Maintain a professional appearance and keep work stations fully stocked.
  • Perform other duties as assigned by management.
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