About The Position

Responsible for performing high-volume cash and non-cash transactions with internal and external guests in a courteous, accurate, and timely manner. Performs daily tasks in cage operations, including table fills and table credits. The position works at the cage front window and other employee service areas, and may work in other departmental areas as assigned. It has no direct supervisory responsibilities. The cashier processes monetary transactions, including check cashing, cash advances, CR and sportsbook transactions, other casino cashier transactions, high-volume EGD jackpots, venue banks, and employee transactions. The role also assists with issuing and paying casino credit instruments, replenishes and balances ticket redemption machines, maintains accurate and auditable transaction balances, and follows department policies and procedures. A strong knowledge of Title 31 requirements is required. The position calls for professional, friendly, and courteous interactions with guests and employees, strong customer service, and an outgoing, energetic attitude. Work schedules may vary with business needs and may include different shifts, weekends, holidays, and long hours. The employee must obtain and maintain an Indiana Gaming Commission license and will have access to gaming-facility areas, cage/main bank areas, and patron personal and credit information.

Requirements

  • Must be at least 21 years old.
  • Proficient in spoken and written English, including the ability to read general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Able to write simple reports, correspondence, and procedure manuals, and present information and respond to questions from managers, clients, customers, and the public.
  • High school diploma or GED, plus a combination of equivalent work experience, education, and knowledge, skills, and abilities to work with personal computers, gaming devices, and safety equipment.
  • Strong mathematical ability and ability to work in a physically demanding, high-volume, fast-paced environment.
  • Able to apply fractions, percentages, ratios, and proportions to practical situations and work with probability, statistical inference, geometry, and trigonometry concepts.
  • Able to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form while handling abstract and concrete variables.
  • Outgoing, energetic, and enthusiastic attitude; comfortable initiating conversations and creating a fun environment for guests.
  • Flexible to work varying shifts, weekends, holidays, and long hours when applicable, according to business needs.
  • Able to regularly push, pull, or lift up to 10 pounds and occasionally up to 25 pounds.
  • Required vision abilities include close, distance, color, depth, and peripheral vision, and the ability to adjust focus.
  • Regularly able to stand for up to eight hours, walk, use hands to handle or feel objects, talk or hear, reach, climb or balance, and stoop, kneel, crouch, or crawl; occasionally able to sit and taste or smell.
  • Must obtain and maintain a license from the Indiana Gaming Commission.
  • Able to access general gaming-facility and cage/main bank areas and regularly access patron personal data, including credit information.

Nice To Haves

  • Previous cash-handling experience.

Responsibilities

  • Perform high-volume cash and non-cash transactions accurately, courteously, and promptly.
  • Work at the cage front window, employee service areas, and other assigned departmental areas.
  • Perform table fills and table credits, process EGD jackpots, issue venue banks, and handle employee transactions.
  • Compute and process check cashing, cash advances, CR transactions, sportsbook transactions, and other casino cashier transactions.
  • Assist with issuing and paying casino credit instruments.
  • Maintain accurate transaction records and auditable balancing practices.
  • Follow department policies and procedures to maintain the integrity of cash operations.
  • Maintain a strong knowledge of Title 31 requirements.
  • Replenish and balance ticket redemption machines and perform related duties.
  • Provide professional, friendly, and courteous service to guests and employees.
  • Support a fun environment and positive community influence, including participation in company-sponsored events.
  • Promote superior customer service in accordance with department and company standards and programs.
  • Ensure behavior and appearance comply with established standards and maintain a professional work environment with management and staff.
  • Perform other duties as assigned.
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