Cage Cashier (Part Time Grave Shift)

Casino and•Baton Rouge, LA

7d•Onsite

About The Position

This is a part-time position for the grave shift. The Cage Cashier is responsible for attending meetings, building guest relations, redeeming and selling chips, processing Tito tickets, validating and settling slot machine jackpots, issuing table chip fills and credits, making exchanges of funds for team members, cashing guests out, giving correct change, answering guest questions, using cash handling systems, balancing cash drawers, counting and verifying team member tips, sorting and stacking chips, reviewing operational data, completing and verifying paperwork, verifying personal identification, maintaining monetary and paperwork accuracy, troubleshooting problems, tracking and completing government reporting, understanding guest alcohol limitations and company policy, keeping the work area clean, adhering to policies, and handling guest complaints. The role requires a flexible schedule including nights, weekends, and holidays, and other duties as assigned.

Requirements

2 years of high-volume cash handling experience, preferred.
Excellent teamwork, interpersonal, guest service, written and verbal communication skills.
Professional demeanor and presence with the ability to interact with guests and team members in the Company.
Must be able to obtain and maintain a Louisiana Gaming License.

Nice To Haves

A high school diploma or GED equivalent is preferred.
Gaming industry experience is preferred.

Responsibilities

Attend and participate in company and departmental meetings.
Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
Redeem and sell chips.
Process Tito tickets by validating and redeeming value.
Validate and settle Slot machine jackpots and cancel credit payouts.
Issue table chip fills and table credits.
Efficiently make exchanges of funds for team members.
Promptly cash guests out, give correct change, and answer guest questions in a courteous and professional manner.
Appropriately use all related equipment and cash handling systems.
Keep cash drawer balanced and in compliance.
Count and verify team member tips/tokes.
Appropriately sort and stack chips.
Review operational data and complete and verify paperwork.
Verify and document personal identification information for appropriate transactions.
Maintain monetary and paperwork accuracy and efficiency within department/property standards and internal controls.
Troubleshoot problems and come up with workable solutions.
Track and complete all government reporting.
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Perform other duties as assigned.