Cage Cashier Swing

Mohegan Sun•Wilkes-Barre, PA

1d•Onsite

About The Position

This role involves handling all monetary transactions within daily Cage Operations, including cage cashiering, chip bank, marker bank, poker bank, ES cashiering, and impressment cashiering. The Cage Cashier will distribute monies to guests, process transactions for other departments, and ensure efficiency and accuracy. A key responsibility is maintaining the integrity and accountability of company funds in accordance with regulations. The position also supports the poker room by managing traffic flow, registering players, and announcing available seats. Specific duties include exchanging chips for currency and managing chip banks. Additionally, the role involves managing marker bankers, including inventory of markers, front money deposits, safekeeping deposits, and returned checks. The Cage Cashier is responsible for replenishing currency and coin for Ticket Redemption Units (TRUs), monitoring their levels, processing impressments, preparing worksheets and reports, and coordinating TRU close processes. This includes handling TITO and Currency Drops from Soft Count, understanding TRU software, and performing minor maintenance. The role also involves guest interaction to encourage Players Club membership, processing new applications, maintaining knowledge of the player tracking system, assisting members with redemptions, and processing credit applications. Cage Cashiers may also operate as sports writers in the on-site Sportsbook, inputting betting information, printing tickets, accepting money, and reconciling transactions. The overarching goal is to provide an entertaining, exciting, and memorable guest experience while promoting superior guest service.

Requirements

Basic computer input skills.
Previous money handling experience preferred.
Must be able to interact with the public in a highly professional and positive manner.
Ability to stand for extended periods of time.
Must be able to work various shifts and flexible hours.

Nice To Haves

Previous money handling experience

Responsibilities

Handles all monetary transactions that occur within the daily Cage Operations functions.
Distributes monies to guests via Slot Ticket redemption, chip redemption, and check cashing.
Processes monetary transactions for other departments.
Ensures that all transactions are completed in an efficient and accurate manner.
Responsible for securing the integrity of assigned assets.
Maintains the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.
Assists in managing the traffic flow in and out of the poker games.
Assists in registering players into computerized seating program.
Announces players’ names and tables when seats become available.
Helps to ensure the smooth operation of the poker room by performing the following assigned duties: exchange chips for currency and removal of chips.
Performs duties as a Chip Bank cashier which includes the responsibility for the accountability of the chips in the casino.
Will receive and process chip transfers to and from other banks and windows.
Receives table game credits and issues table game fills to the pits.
Performs duties as Marker Banker which includes the inventory of markers, front money deposits, safekeeping deposits and returned checks.
Responsible for the replenishment of currency and coin for the Ticket Redemption Units (TRU).
Monitors TRU Currency/Coin/BV levels thru the Exchange Manager in order to ensure machines are replenished in a timely service as levels decrease.
Processes large amounts of currency for daily impressments of the TRUs.
Ensures timely and accurate preparation of all daily worksheets, checklists and reports associated with TRUs.
Coordinates daily and month-end TRU close processes including completing daily drops and reconciliation of the TRU Currency.
Transports currency and coin to impress appropriate areas.
Buys the TITO and Currency Drop from Soft Count.
Understands the TRU software programs in order to correctly enter data into systems.
Works closely with Operational Accounting to ensure accurate reporting of TITO information.
Performs minor maintenance and trouble shoots minor problems related to the TRUs, and changes ribbons and papers on all machines.
Coordinates with Equipment Vendors to ensure timely maintenance and reduce downtime.
Maintains the control and integrity of the TRUs.
Consistently interacts with guests, encouraging membership in Players Club and Choice Card programs, rewarding patrons for play and effectively handling questions/problems.
Processing new Players Card membership applications and creating cards in the Streamline database, including all updates and correcting of information to ensure accuracy on all membership accounts.
Develops and maintains thorough knowledge of player tracking system and its components in both harness and slot patron club memberships.
Assists Players Card members with their redemption of daily transactions.
Maintains daily inventory of Players Card daily items redeemed.
Processes credit applications in a speedy manner in order to make credit decisions.
Has the ability to extend complimentary services in accordance with the approved comp matrix.
Maintains lines of communication with banks, credit bureaus and central credit.
Notifies supervisor of critical information on any credit report to ensure good credit decisions.
Cage Cashiers operate as sports writers in the on-site Sportsbook operation and their job duties include: Input betting information into the system, print tickets, accept money from patrons for bet placement and give tickets to guest.
Accurately maintain a bank and reconciles all transactions at the end of their shift.
Verify winning tickets with Supervisor/Manager approval where necessary.
Provides an entertaining, exciting and memorable guest experience.
Performs other related duties as assigned.
Promotes superior guest service.