Cage Cashier Supervisor

Harrah's Northern California•Ione, CA

2d•Onsite

About The Position

Supervises the overall personnel and operation of the cage on an assigned shift in the absence of the Cage Cashier Manager. Provides a positive work environment, encouraging teamwork and cooperation within the department, and other departments. Protects company assets while dealing with the public in an efficient and courteous manner. Cashes negotiable instruments, cashes-in chips, sells or buys coin, orders and receives cash/coin from bank, and assists customers to establish check cashing limits.

Requirements

Required high school diploma or equivalent.
Must be at least 21 years of age.
Required experience in casino cashier/credit areas.
Required minimum of 2-years’ experience as a Cage Cashier, with experience in all phases of the cage operation.
Must possess basic math skills including ability to add, subtract, multiply and divide without calculator.
Strong computer skills, including experience with Microsoft Office.
Must have proven self as a good communicator, mediator and decision-maker.
Must have excellent leadership and interpersonal skills.
Must have excellent organizational skills.
Ability to read, write, speak and understand English.

Nice To Haves

Preferred prior experience in a supervisory capacity.

Responsibilities

Performs banking activities for this property, including processing of checks, markers, etc; purchasing of currencies/coins as needed.
Supervises overall operation of Cashier Department personnel in the absence of the Cage Cashier Manager.
Ensures excellent guest courtesy and satisfaction.
Resolves disputes with guests when applicable.
Establishes check-cashing limits.
Recommends procedure changes that ensure proper accountability for gaming guests.
Adheres to compliance of all gaming regulation and any other governmental agencies where applicable.
Provides assistance to other departments where cashiering and credit experience may be applicable.
Evaluates and counsels as needed, direct reports and other employees in order to maintain and enhance operations of the Cashier Department.
Acts as a role model; always presenting oneself as a credit to Harrah's and encouraging others to do the same.
Spends the majority of time interviewing, training, and selecting employees.
Conducts performance reviews; makes or recommends wage increases; makes or recommends promotions.
Provides for safety and security.
Handles employees' complaints or grievances; recommends disciplinary action or disciplines employees.
Must be able to perform the job duties of hard count and soft count team members.
Ability to read, write, speak and understand English.
Perform other duties as assigned traditionally performed by Cage Cashier Supervisor.