Cafe Supervisor, Atrium Cafe at The Department at Hudson's

Continental Services • Detroit, MI

5d • Onsite

About The Position

Atrium Café at Hudson’s via Continental Services is looking for a standout Full-Time Café Supervisor who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves while leading a team who delights guests every meal, every day.
Atrium Café at Hudson’s, Café Supervisor is a valuable member of our team who:

· Leads a café team of baristas and food runners
· Has advanced knowledge of coffee/tea culture with consistent delivery
· Acts as a brand ambassador embodying our core values and guiding principle
· Is comfortable working in a fast-paced setting
· Is interested in growing within a dynamic team
· Is committed to excellence
· Works best in a creative, collaborative environment

Requirements

• A minimum of 2 years working in a leadership role in the food service industry.
• 2 years of barista experience recommended.
• Serv-Safe certification strongly preferred.
• Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement.
• Available early mornings with flexibility for nights, weekends and holidays.
• Respond to customer needs through clear and pleasant communication.
• Previous experience with Toast system or POS system is highly preferred.
• Proven experience in high-volume, high-end hospitality environments.

Nice To Haves

• Has advanced knowledge of coffee/tea culture with consistent delivery.
• Acts as a brand ambassador embodying our core values and guiding principle.
• Is comfortable working in a fast-paced setting.
• Is interested in growing within a dynamic team.
• Is committed to excellence.
• Works best in a creative, collaborative environment.

Responsibilities

• Supervising daily operations and providing leadership with clear direction to associates.
• Assist in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences.
• Responsible for end-of-day deposits and counting of drawers.
• Maintain proper staffing levels daily in tandem with recruiting and training employees as applicable.
• Set the example for excellence customer service.
• Work closely with Culinary team on food quality and presentation.
• Monitor stock levels of supplies and communicate with management on ordering needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed