Cafe Service Representative

Million Air - Moses Lake•Moses Lake, WA

13d•$19 - $20•Onsite

About The Position

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. The cafe service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and menu items as well as communicating effectively with customers, pilots, and team members within the cafe department.

Requirements

Customer focus- naturally outgoing/extroverted
Communicate with customers and employees in person, and on phone
Basic mathematical knowledge
Basic cooking skills
Food safety
Punctual and dependable
Ability to work evenings, occasional weekends and holidays
Acceptable driving record
Zero tolerance drug free employer includes pre-employment and random screening

Nice To Haves

Cooking/customer service experience preferably in the food service industry

Responsibilities

Greet customers in a friendly, professional manner
Complete knowledge of menu items and daily specials
Process food sales using the cash register and POS machine
Cafe opening and closing duties of food preparation and cleaning
Maintain a clean dining area and drink bar throughout the day
Cook and prepare menu and daily special items
Abide by all standards established by the American National Standards Institute-Conference for Food Protection
Provides timely feedback to the company regarding service failures or customer concerns
Monitor food supplies and order replacement items as needed