Cafe Server
About The Position
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Café Server to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Café Server it will be your responsibility to tailor the Café experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction. There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.
Requirements
- Prior food, beverage, cash handling and hospitality experience preferred.
- Innate desire to serve and ability to maintain service and departmental standards.
- Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette.
- Learn table settings, service ware, and menu items.
- Proficient in English for menu comprehension, recording orders, and guest communication.
- Recall and promote menu items.
- Maintain professional demeanor and clean uniform.
Responsibilities
- Greet guests and explain specials & promotions.
- Record and input guest orders into the Point of Sale system.
- Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
- Replenish beverages and ensure overall guest satisfaction.
- Collect payment, thank guests, and invite them to return.
- Complete side work and cleaning tasks including restocking and replenishing condiments.
- Maintain self-banking procedures.
- Perform additional duties as assigned by the Manager.
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment)
- company-paid life insurance
- employee assistance program offer
- 401k with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
