Cafe Server

The Marcus Corporation • Milwaukee, WI

5d • Onsite

About The Position

The Hilton Milwaukee is seeking a dedicated part-time Café Server to join their dynamic team. This role is responsible for tailoring the Café experience to each guest by providing food and beverage services in a friendly, courteous, timely, and professional manner, aiming for a superior level of guest satisfaction. The Hilton Milwaukee has recently undergone a $40 million renovation, enhancing its guest rooms, event spaces, and grand lobby. Connected to the Baird Center, it is the city's largest hotel and a historic landmark, known for its continuous innovation in world-class service, upscale amenities, and superior style.

Requirements

• Prior food, beverage, cash handling and hospitality experience preferred.
• Innate desire to serve and ability to maintain service and departmental standards.
• Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette.
• Learn table settings, service ware, and menu items.
• Proficient in English for menu comprehension, recording orders, and guest communication.
• Recall and promote menu items.
• Maintain professional demeanor and clean uniform.

Responsibilities

• Greet guests and explain specials & promotions.
• Record and input guest orders into the Point of Sale system.
• Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
• Replenish beverages and ensure overall guest satisfaction.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks including restocking and replenishing condiments.
• Maintain self-banking procedures.
• Perform additional duties as assigned by the Manager.

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed