Cafe Sales Associate - Quick Service Restaurant

Eataly North AmericaSanta Clara, CA
Onsite

About The Position

A Cafe Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, paninis and other Italian treats. This role reports to the QSR General Manager and the QSR Assistant General Managers. The associate will provide service across all QSR counters, complete food preparation assignments neatly, accurately and in a timely manner, and set up stations and replenish displays neatly including separation of allergens (nuts, wheat, etc.). They will ensure all items are dated and follow First in First Out (FIFO) standards, prepare necessary collateral, weigh, label, package and serve products, and comply with department policies and quality, health, safety and sanitation standards. The associate will also operate a cash register and ensure accuracy of cash drops and authenticity of bills. Other duties as required or assigned.

Requirements

  • Outstanding communication and guest service skills
  • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Nice To Haves

  • Experience operating a cash register preferred
  • Prior food service experience preferred
  • High school diploma or equivalent preferred

Responsibilities

  • Provides service across all QSR counters
  • Completes food preparation assignments neatly, accurately and in a timely manner
  • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
  • Ensures all items are dated and following First in First Out (FIFO) standards
  • Prepares necessary collateral, weighs, labels, packages and serves products
  • Complies with department policies and quality, health, safety and sanitation standards
  • Operates a cash register and ensures accuracy of cash drops and authenticity of bills
  • Performs other duties as required or assigned

Benefits

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
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