CAFE OPERATIONS MANAGER - ST. LOUIS, MO
About The Position
The Cafe Operations Manager oversees the successful retail and cafeteria operation. This role is suited to an energetic, entrepreneurial manager who seeks better ways to conduct business. Responsibilities include planning and supervising special functions, maintaining cash controls and payroll records, and hiring and training hourly team members. The manager supports customer satisfaction and positive public relations through the safe and efficient use of resources. The ideal candidate has café management experience, strong financial acumen, and a solid background in coffee operations and service. The manager must be flexible to work varying hours based on business needs, including Monday through Saturday, 10 a.m. to 8 p.m., and Sunday, 11 a.m. to 6 p.m.
Requirements
- Three or more years of supervisory experience in food service operations.
- Knowledge of retail, food, and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
- Leadership, management, and coaching skills.
- Written and verbal communication skills.
- Financial, budgetary, accounting, and computational skills.
- Computer proficiency, including Microsoft Office, email, the Internet, and other necessary programs.
- ServSafe® Certified.
- Flexibility to work varying hours based on business needs, including the listed Monday-Sunday operating hours.
Nice To Haves
- Culinary degree, or an A.A. degree plus related experience.
- Prior café management experience.
- Strong financial acumen and a solid background in coffee operations and service.
Responsibilities
- Oversee daily administrative and operational tasks.
- Handle all aspects of staff management.
- Manage financials, including budget development, forecasting, and financial reporting.
- Maintain knowledge of the marketplace and trends.
- Manage cost controls and control expenditures for the account.
- Oversee sanitation and safety of assigned units.
- Purchase and manage inventory.
- Roll out new culinary programs in conjunction with the company marketing and culinary team.
- Act as the direct liaison with the client.
- Plan and supervise special functions.
- Maintain cash controls and payroll records.
- Hire and train hourly team members.
- Promote customer satisfaction and good public relations through safe and efficient use of resources.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Other paid and/or unpaid time-off benefits as applicable under federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
