Cafe Food Service Worker

Mass General Brigham•Boston, MA

1d•$18 - $24•Onsite

About The Position

The Food Service Worker supports hospital food service operations by safely assembling, distributing, and serving meals to patients, visitors, and staff. This role is essential in maintaining high standards of customer service, cleanliness, and food safety in a fast-paced environment. This position does not provide direct patient care.

Requirements

High School Diploma or equivalent preferred (experience may be considered in lieu of education)
Previous food service experience preferred
Ability to read and communicate in English (role dependent)
Strong multitasking skills in a fast-paced environment
Ability to safely push carts and handle food service equipment
Positive attitude and commitment to service excellence (I CARE standards)

Responsibilities

Prepare, assemble, and serve food for patient tray line, cafeteria, and retail services
Set up, stock, and maintain food service stations for meal periods
Deliver and retrieve patient meal trays as needed
Maintain cleanliness and sanitation of work areas, equipment, and supplies
Adhere to HACCP food safety and sanitation standards
Provide friendly, responsive customer service and resolve issues promptly
Assist with food preparation for tray line and cafeteria operations
Operate dish machines, trash compactors, and perform routine cleaning tasks
Monitor inventory and report shortages or concerns to supervisors
Support department goals to improve efficiency and customer satisfaction
Participate in meetings, trainings, and sanitation projects
Assist with training and cross-training of team members