Cafe Food & Beverage Supervisor | Full-Time | Lucas Museum of Narrative Art

Oak View Group•Los Angeles, CA

12d•Onsite

About The Position

The Café Food & Beverage Supervisor is responsible for overseeing the daily operations of the café, ensuring exceptional guest service, efficient operations, and high-quality food and beverage offerings. This position supervises front-of-house café team members, maintains operational standards, supports inventory and cash handling procedures, and fosters a positive team environment. The Café Food & Beverage Supervisor works closely with management to deliver an outstanding guest experience while maintaining food safety, sanitation, and company standards.

Requirements

High school diploma or GED required
2-3+ years of food and beverage or café experience
At least 1 year in a supervisory or leadership role preferred
Experience in high-volume food service, café, coffee shop, or quick-service restaurant operations preferred
Strong leadership, organizational, and communication skills
Ability to lead by example and work effectively in a fast-paced environment
Basic computer skills and experience with point-of-sale (POS) systems
Knowledge of food safety and sanitation practices
Food Handler Certification required (or ability to obtain within required timeframe)
Ability to stand and walk for extended periods
Ability to lift and carry heavy objects
Frequent bending, reaching, stooping, and lifting
Ability to work in a fast-paced environment with frequent guest interaction

Nice To Haves

Associate's or bachelor's degree in hospitality, business, or a related field preferred
Food Protection Manager certification preferred
Alcohol service certification, if required by state or venue

Responsibilities

Supervise the day-to-day operations of the café, ensuring efficient and effective service.
Lead, coach, and motivate café team members, including cashiers, baristas, food service attendants, and support staff.
Provide exceptional customer service by resolving guest concerns promptly and professionally.
Monitor food and beverage quality, presentation, and consistency.
Ensure compliance with all health, safety, sanitation, and food handling regulations.
Assist with scheduling, training, onboarding, and performance coaching of café staff.
Oversee opening, closing, and shift change procedures.
Monitor labor costs and staffing levels to meet business demands.
Perform cash handling functions, including register reconciliation and deposits as assigned.
Maintain appropriate inventory levels by monitoring product usage and communicating ordering needs.
Ensure the café is clean, organized, fully stocked, and visually appealing throughout each shift.
Support the preparation and execution of catering orders or special events as needed.
Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction.
Enforce company policies, procedures, and service standards.
Complete daily operational reports and communicate shift updates to management.
Perform other duties as assigned.