Cafe Counter Person- Open City at the National Cathedral

TRYST TRADING COMPANY•Washington, DC

10d•Onsite

About The Position

Open City at The National Cathedral (OCNC) is seeking a personable, well-organized, and communicative Café Counter Person (CCP) to join their team. OCNC is a bustling coffeehouse/café offering a variety of food items, specialty coffee, and non-alcoholic beverages. CCPs are cross-trained to perform all café functions and must share the company's Core Values. The role involves guest service, order management, product knowledge and preparation, operations and cleanliness, and teamwork.

Requirements

Excellent oral communication skills in English are mandatory.
Must be organized and proficient at multitasking.
Strong ability to learn and memorize is necessary, particularly regarding menu knowledge.
Must thrive and work effectively under pressure.
Must be able to stand for extended periods.
Ability to lift up to 30 lbs. is required.
Demonstrates our Core Values: Unpretentious, fun at heart, passionate, mindful in the moment, and possessing an all-for-one-and-one-for-all attitude.

Nice To Haves

Previous experience in the Hospitality or Restaurant industry is highly advantageous.
Specific Barista experience is a significant asset.
A High School degree is preferred.

Responsibilities

Greet, assist, and anticipate the needs of all guests quickly and courteously.
Accurately take food and beverage orders and process payments.
Ensure guests have an enjoyable experience from arrival to departure.
Maintain detailed knowledge of all menu items, including key ingredients, common allergens, and pairing suggestions.
Assist with the preparation of both beverages and food items.
Run orders out to guest tables.
Pre-bus and bus all tables.
Constantly maintain a clean, safe work environment and follow all good food safety practices.
Assist with dishwashing and trash removal.
Perform assigned Running Sidework and Closing Sidework duties.
Work well with others and promote an environment where meaningful connections can be built.
Perform additional tasks or duties as directed by the Manager on Duty.