About The Position

The Hilton Cleveland Downtown is looking for their next Café Attendant to join their talented Noshery team! Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers. The ideal candidate will have previous experience in a barista role, exceptional customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. Previous experience in hospitality along with a passion for creating quality beverages and delivering an outstanding guest experience. If you enjoy connecting with people and take pride in providing excellent service, we’d love to meet you!

Requirements

  • Previous experience in a barista role
  • Exceptional customer service skills
  • A positive attitude
  • Ability to thrive in a fast-paced environment
  • Previous experience in hospitality
  • Passion for creating quality beverages
  • Passion for delivering an outstanding guest experience
  • Enjoy connecting with people
  • Pride in providing excellent service

Responsibilities

  • Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction.
  • Prepare and serve coffee, espresso drinks, teas, and other beverages to guests.
  • Operate and maintain coffee equipment and ensure cleanliness of the café area.
  • Upsells additional items to enhance profitability.
  • Assist with light food preparation and presentation.
  • Enters orders into a computerized system and settles check(s) upon completion of order.
  • Performs general cleaning tasks to adhere to health and safety standards.

Benefits

  • Access to Daily Pay
  • Medical Insurance Coverage
  • Best-in-Class Paid Time Off (PTO)
  • 401k Plan
  • Hilton Discounted Travel
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