Cafe Attendant - Wollman Rink (Seasonal)
About The Position
Great Performances is seeking an energetic, friendly, and customer-focused Seasonal Café Attendant to join their team at Wollman Rink in Central Park. This role involves providing exceptional hospitality while preparing and serving food and beverages, operating the point-of-sale system, and maintaining the cleanliness, organization, and stock levels of the café. The ideal candidate enjoys working with people, thrives in a lively environment, and possesses a positive, can-do attitude. This position is part of the excitement of the season at an iconic New York City destination, aiming to create welcoming and memorable experiences for guests.
Requirements
- 1–2 years of experience in a café, coffee shop, restaurant, or food service environment.
- Experience operating a POS system and handling cash transactions.
- Basic knowledge of food safety and sanitation practices.
- Excellent customer service and interpersonal communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Reliable, punctual, and detail-oriented.
- Ability to work independently and as part of a team.
- Basic understanding of inventory and stocking procedures.
- Ability to lift and carry up to 30 pounds and stand for extended periods.
- Ability to bend, reach, and perform repetitive tasks throughout the shift.
- Flexible schedule, including early mornings, evenings, or weekends as needed.
- Must be able to provide valid documentation that you are legally eligible to work in the United States.
Responsibilities
- Welcome and assist guests in a warm, professional, and engaging manner.
- Provide knowledgeable recommendations on menu items, beverages, and daily specials.
- Deliver exceptional customer service while creating a positive dining experience.
- Resolve guest questions or concerns promptly and professionally.
- Prepare and serve coffee, tea, specialty beverages, and light café menu items.
- Ensure food and beverages are presented according to company standards.
- Replenish grab-and-go items, baked goods, beverages, and retail displays throughout the day.
- Monitor product freshness and rotate inventory using FIFO (First In, First Out).
- Accurately process cash, credit card, and digital transactions using the POS system.
- Balance the cash drawer and follow all cash-handling procedures.
- Maintain accurate transaction records throughout each shift.
- Set up, stock, and maintain café stations before, during, and after service.
- Keep dining areas, counters, beverage stations, and workspaces clean, organized, and fully stocked.
- Assist with receiving deliveries, stocking inventory, and organizing storage areas.
- Support opening and closing duties, including cleaning equipment and securing workstations.
- Follow all NYC Department of Health regulations and food safety standards.
- Maintain proper food temperatures, labeling, storage, and sanitation procedures.
- Ensure a safe, clean, and organized work environment at all times.
- Collaborate with café, culinary, and management teams to ensure smooth daily operations.
- Assist coworkers during busy service periods.
- Support special events and catering operations as needed.
Benefits
- Paid and unpaid safe and sick hours
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
