Cafe Attendant

Pyramid Global HospitalitySaint Michaels, MD
Onsite

About The Position

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com

Requirements

  • High school diploma or GED required, some college or vocational course preferred.
  • Ability to communicate in English with hotel guests, suppliers, and employees to their understanding.
  • Ability to provide friendly, efficient and courteous service to guests.
  • Ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations.
  • Ability to handle the stress inherent interacting with co-employees and resolving guest problems.
  • Ability work under pressure, be organized, self-motivated and work well with others.
  • Strong positive attitude and ability to initiate light conversation with guests.
  • Knowledge of hotel property and operating hours of each guest service area.
  • Basic knowledge of Charleston and surrounding areas.
  • Ability to provide legible communication.
  • Ability to complete work in a timely, accurate and thorough manner.
  • Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel.
  • Understanding of the luxury hotel environment.
  • Additional foreign language skills a plus.

Responsibilities

  • Maintain cafeteria cleanliness
  • Prepare foods and items to par levels
  • Maintain a clean and freshly stocked buffet
  • Communicate inventory needs
  • Review Communication Log entries with leadership
  • Ensure the duty check lists are complete
  • Always present yourself in a friendly manor
  • Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
  • Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
  • Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
  • Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
  • Assist in other areas as needed.

Benefits

  • medical insurance with employer contribution
  • vision insurance
  • dental insurance
  • life insurance
  • pet insurance
  • accident insurance
  • 401(k) program with an employer match and immediate full vesting
  • paid time off
  • exclusive discounts across our portfolio of hotels
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