(USA) Cafe Associate

WalmartNorman, OK
Onsite

About The Position

This position involves completing work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Associates will leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement, utilizing hand-held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind. Associates will maintain up-to-date knowledge of product specifications related to prepared food merchandise, collaborate with cross-functional teams, help educate other associates on tools, tasks, and resources, and communicate effectively with the team. Associates will drive the performance of the area by stocking and rotating merchandise, ensuring quality and date control standards, eliminating waste, and providing member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns. Associates will prepare food according to item specifications, understand and plan future and mass productions, prepare for seasonality, adhere to food safety standards, sanitation guidelines, cold chain compliance, and inventory management, operate, maintain, and sanitize equipment, and demonstrate an understanding of product and layout execution. Associates will also comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Additionally, associates will act as a brand advocate, developing, influencing, and inspiring others in a respectful, supportive, and team-oriented style, understanding roadblocks and assisting in training. The role emphasizes respecting individuals by embracing differences, creating a workplace where associates feel seen, supported, and connected, and creating opportunities for all associates to thrive. It also involves working as a team, building strong relationships, and communicating with impact, energy, and positivity. Strengthening the team by helping, developing, and mentoring others, and recognizing others’ contributions are key. Associates are expected to act with integrity, maintaining and promoting the highest standards of ethics and compliance, modeling company values, and holding themselves and others accountable. Serving customers and members by delivering results with a customer-first approach, making decisions based on reliable information, balancing priorities, and considering the impact of their work on the team is crucial. Striving for excellence involves displaying curiosity, a desire to learn, taking calculated risks, and demonstrating courage and resilience, as well as driving continuous improvements and supporting others through change.

Requirements

  • Must be 18 years of age or older
  • I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.

Nice To Haves

  • Food Safety Certification.
  • Food Service Food Handler Certification (Food Safety) - Certification

Responsibilities

  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
  • Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
  • Maintains up-to-date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas.
  • Drives the performance of the area; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; providing member service by acknowledging the member and identifying member's needs; assisting members with purchasing decisions; payment types; locating merchandise; and resolving member issues and concerns.
  • Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution.
  • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
  • Being a brand advocate; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training them.
  • Product Knowledge, Stocking Merchandise, Food Preparation, Customer Complaint Resolution
  • Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
  • Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
  • Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
  • Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
  • Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.

Benefits

  • performance-based bonus awards
  • medical, vision and dental coverage
  • 401(k)
  • stock purchase
  • company-paid life insurance
  • PTO
  • parental leave
  • family care leave
  • bereavement
  • jury duty
  • voting
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • short-term and long-term disability
  • company discounts
  • Military Leave Pay
  • adoption and surrogacy expense reimbursement
  • company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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