Cafe Associate

Walmart • Bossier City, LA

1d • Onsite

About The Position

This position is responsible for completing work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. The associate will leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement. They will utilize hand-held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick-up orders, training, and product quality with the member in mind, adapting to new tools and encouraging others to use them. The associate will maintain up-to-date knowledge of product specifications related to prepared food merchandise, collaborate with cross-functional teams, help educate other associates on tools, tasks, and resources, communicate effectively with team members, and be flexible to the needs of the business to work in other areas. They will drive the performance of the area by stocking and rotating merchandise, ensuring quality and date control standards, eliminating waste, providing member service by acknowledging the member and identifying their needs, assisting members with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns. The associate will prepare food according to item specifications, understand and plan future productions and mass productions, prepare for seasonality, adhere to food safety standards, sanitation guidelines, cold chain compliance, and inventory management. They will operate, maintain, and sanitize equipment, and demonstrate an understanding of product and layout execution. The associate will also comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Additionally, they will act as a Talent Ambassador by being a brand advocate, developing, influencing, and inspiring others in a respectful, supportive, and team-oriented style, understanding roadblocks, and assisting in training. The role emphasizes Product Knowledge, Stocking Merchandise, Food Preparation, and Customer Complaint Resolution. The company fosters a culture of belonging, where differences in people, cultures, ideas, and experiences are embraced, creating a workplace where associates feel seen, supported, and connected. The associate will work as a team, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence. They will strengthen the team by helping, developing, and mentoring others, and recognizing others’ contributions and accomplishments. The role requires acting with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling company values, holding oneself and others accountable, and supporting the company's goal of becoming a regenerative company. Associates are expected to act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent. The role involves serving customers and members by delivering results while putting the customer first, making decisions based on reliable information, balancing short- and long-term priorities, and considering how their work impacts the team’s ability to deliver on the company’s purpose for all stakeholders. Associates are encouraged to strive for excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience. They will drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Requirements

• Must be 18 years of age or older
• Successfully complete all job required trainings and assessments within a prescribed time period if the position is received.

Nice To Haves

• Food Safety Certification.
• Food Service Food Handler Certification (Food Safety) - Certification

Responsibilities

• Completes work assignments and priorities by using policies, data, and resources.
• Collaborates with managers, co-workers, customers, and other business partners.
• Identifies priorities, deadlines, and expectations.
• Carries out tasks.
• Communicates progress and information.
• Determines and recommends ways to address improvement opportunities.
• Adapts to and learns from change, difficulties, and feedback.
• Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Utilizes hand-held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind.
• Adapts to new tools and encourages others to use them.
• Maintains up-to-date knowledge of product specifications related to prepared food merchandise.
• Collaborates with cross-functional teams and helps educate other associates on tools, tasks and resources.
• Communicates effectively with the members of the team.
• Is flexible to the needs of the business to work in other areas.
• Drives the performance of the area.
• Stocks and rotates merchandise.
• Ensures quality and date control standards.
• Eliminates waste.
• Provides member service by acknowledging the member and identifying member's needs.
• Assists members with purchasing decisions, payment types, and locating merchandise.
• Resolves member issues and concerns.
• Prepares food according to item specifications.
• Understands and plans future productions and mass productions.
• Prepares for seasonality.
• Adheres to food safety standards, sanitation guidelines, cold chain compliance, and inventory management.
• Operates, maintains, and sanitizes equipment.
• Demonstrates an understanding of product and layout execution.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Acts as a brand advocate.
• Develops, influences, and inspires others for working in a style that is respectful, supportive and team oriented.
• Understands the roadblocks and assists in training them.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Works as a team.
• Builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing and mentoring others.
• Recognizes others’ contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics and compliance.
• Models the company values to support and foster our culture.
• Holds oneself and others accountable.
• Supports the company's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based reliable information.
• Balances short- and long-term priorities.
• Considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Drives continuous improvements.
• Is open to and uses new technologies and skills.
• Supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed