Cafe and Bookstore Assistant Manager

ANDREW WOMMACK MINISTRIES INC•Woodland Park, CO

1d•Onsite

About The Position

This role ensures smooth daily operations across the Café and Bookstore through effective coordination of staffing, inventory, and customer experience. It drives consistency, operational efficiency, and profitability while supporting team development and executing departmental priorities. The Assistant Manager helps cultivate an environment aligned with the mission, hospitality values, and ministry standards of Charis Bible College.

Requirements

Must have a personal relationship with Jesus Christ.
Must sign the Statement of Faith.
Associate's degree or equivalent education required; 2 Year Degree in Administration, Business, Marketing, or related field preferred.
A Charis Bible College graduate is preferred.
Must be service-oriented and have demonstrated abilities in establishing and maintaining essential work relationships.
Must pass all required checks.
Proficiency in operating Windows-based computers and Microsoft Office programs (Word, Excel, PowerPoint).
Exceptional verbal and written communication skills.
Strong customer service aptitude.
Self-motivated and proactive.
Effective problem-solving skills with conflict-resolution capabilities.
Excellent multitasking abilities.
Competence in operating a cash register and utilizing the POS system.
Proficient in implementing processes.
Outstanding interpersonal skills, displaying professionalism with guests, staff, and students.
Strong leadership and team development skills.
Exceptional time management capabilities.
Creative, self-starter.
Able to lead a team in planning and executing initiatives and strategies to improve the operation.
Must have a high level of professionalism and discretion in dealing with sensitive information.

Nice To Haves

Customer service experience in a store or hospitality setting preferred.
Minimum of 2-3 years of a Managerial/ Leadership role.
Experience in money management.

Responsibilities

Support daily Café & Bookstore operations to ensure consistent service and customer experience.
Coordinate with Leads to align staffing and maintain service standards.
Assist with scheduling, payroll prep, tip tracking, and time-off requests.
Support onboarding, training coordination, and team development.
Reinforce Standard Operating Procedures and ministry policy compliance.
Oversee inventory organization, stock tracking, restocking, and merchandising.
Maintain POS system accuracy, including item setup, pricing, and reporting.
Coordinate with vendors, track orders, and follow up on equipment maintenance.
Support hospitality initiatives and overall customer experience across environments.
Monitor sales trends, inventory movement, and operational performance metrics.
Identify workflow improvements and ensure adherence to safety, sanitation, and service standards.
Other duties as assigned.