Café Store Manager - Eataly Caffe - FUTURE STORE OPENING

Eataly North America•New York, NY

1d•$80,000 - $90,000•Onsite

About The Position

Eataly, the world’s leading destination for authentic Italian food and beverage experiences, is expanding its Eataly Caffè concept and seeking passionate hospitality professionals for future openings. At Eataly Caffè, we bring the tradition of Italian coffee culture to life through exceptional espresso, outstanding service, and genuine hospitality. Join our growing team and help create memorable guest experiences in a fast-paced, welcoming café environment. If you’re passionate about coffee, food, and hospitality, we’d love to hear from you. Join us at Eataly Caffè!

Requirements

2+ years of experience supervising a café or quick service operation
Experience and knowledge in coffee and coffee production
Excellent communication and team leadership skills
Outstanding analytical and problem-solving skills
Proficiency in Microsoft Office
Ability to stand, bend, reach and be mobile for up to 4 hours
Ability to lift up to 20 lbs.
Ability to operate a commercial espresso machine

Nice To Haves

Food Handlers License and Serv-Safe Certification are a plus

Responsibilities

Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
Engages with Caffe employees in a hands-on capacity to foster teamwork and operational excellence.
Motivates, inspires, and develops team through setting clear expectations and leading by example.
Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc.
Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
Collaborates closely with the Director of Operations Eataly Caffe to develop, implement and monitor standard operating procedures.
Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
Actively recruits and trains Caffe team members in collaboration with HR and Talent Acquisition teams.
Acts as a brand ambassador for Eataly, representing the store to the community and guests.
Performs other duties as assigned.