Caesars Rewards Supervisor - Full Time (Horseshoe LV)

Caesars EntertainmentLas Vegas, NV
Onsite

About The Position

The Caesars Rewards Supervisor oversees Caesars Rewards Representatives to ensure all policies, procedures, and duties are properly followed. This role is responsible for training team members, maintaining consistency, and resolving customer conflicts using sound judgment and available resources. When not addressing supervisory tasks, the supervisor may also perform representative duties. For over 30 years we’ve set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.

Requirements

  • Overseeing Caesars Rewards Representatives
  • Ensuring policies, procedures, and duties are followed
  • Training team members
  • Maintaining consistency
  • Resolving customer conflicts
  • Using sound judgment
  • Utilizing available resources
  • Performing representative duties

Responsibilities

  • Oversees Caesars Rewards Representatives to ensure all policies, procedures, and duties are properly followed.
  • Trains team members.
  • Maintains consistency.
  • Resolves customer conflicts using sound judgment and available resources.
  • Performs representative duties when not addressing supervisory tasks.
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