Caesars Rewards Representative

Caesars Entertainment•Danville, VA

5d•Onsite

About The Position

The Caesars Rewards Representative – Premium Slots is responsible for soliciting and identifying new premium slot customers for the Caesars Rewards Program. This role provides fast, friendly, and excellent service while enrolling new members on the casino floor. Representatives maintain accurate customer information, uphold high standards of data integrity, and promote Caesars Rewards benefits and promotions to enhance guest engagement and loyalty.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Previous customer service or sales experience preferred.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Basic computer proficiency.
Ability to stand for extended periods.
Must be able to obtain a gaming license.

Nice To Haves

Previous experience in the casino or hospitality industry.
Knowledge of slot machines and gaming operations.
Bilingual abilities.

Responsibilities

Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program.
Issue point vouchers and complimentary items based on customer account information.
Acknowledge, greet, and engage customers in a friendly and professional manner.
Create and issue Caesars Rewards cards while promoting program benefits and related promotions.
Maintain database integrity by following high standards of data entry.
Ensure protection of customer rewards, personal information, and credit lines.
Promote Caesars properties by interacting with guests in an enthusiastic, helpful, and friendly manner.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies.