Caesars Rewards Ambassador - Full Time (Tropicana Atlantic City)
About The Position
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Enhances the growth of gaming revenues through the development of our customer base. Actively walks the casino floor to sell and enroll new customers in the customer loyalty program (Caesars Rewards program). Maintains relationships with valued gaming guests and markets our gaming product to all guests. Supports Caesars Rewards team when needed. Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
Responsibilities
- Welcomes guest, provides exceptional customer service, encourages guest to enroll in our new card sign up program and create brand loyalty.
- Must possess the ability to actively and constantly sell a product.
- Follows all relevant policies and procedures, keep confidentiality of information
- Ability to communicate with other departments both on property and within all Caesars entertainment, also with vendors/partners.
- Be familiar and help with promotions and events.
- Showcase exemplary usage of RTCM- system used for greeting guests and maintaining high visibility on the casino floor.
- Promote in Casino and Marketing events both on and off property.
- Meet and greet guests and keep the highest levels of courtesy, friendliness, and hospitable attitude throughout interactions
- Position is designated as Atlantic City Operations for cross-property marketing purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
