Caesars Reward Center Rep I

Caesars Entertainment•Waterloo, IA

9d•Onsite

About The Position

Responsible for cashing customer tickets, chips, giving correct change, and other cash related transactions. Responsible for helping other departments as necessary with bill breaking, cash paid in/outs, and jackpots.

Requirements

Must be able to obtain and maintain a Valid Gaming license.
Must be able to receive and maintain all required certifications.
Must complete all company training required.
Must be able to work from a standing position for extended periods.
Ability to work in a smoking and pet-friendly environment.
Must be able to speak and listen with guests effectively.
Must be able to bend/lift up to 30 pounds.
Must be able to operate a computer and 10-key calculator.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
Keeping cash drawer balanced and ensuring all casino funds are secured when not in use.
Verifying and documenting personal identification information for check and cash advance transactions.
Following all company standard operating procedures, SOX, internal controls, Iowa DCI and IRGC gaming regulations, and federal regulations (Title 31 compliance).
Issuing player cards for new and existing accounts while explaining benefits and other related perks associated with the players club.
Encouraging guests to sign up for the Caesars Rewards Visa card.
Providing information about casino-related events and promotions.
Redeeming offers and providing promotional materials for guests.
Planning, organizing, and completing work timely.
Taking initiative, showing ownership, and going above and beyond to assist guests with their needs.
Accepting feedback and coaching from supervisors.