Executive Director, Reward Partner

JLL•Chicago, CO
•Onsite

About The Position

The Executive Director, Reward Partner for Real Estate Management Services (REMS) shapes and delivers the integrated Reward agenda for the business, aligning its priorities with JLL’s global Reward strategy and appropriate country-level approaches. Reporting to and partnering closely with the Global Head of Total Rewards, this role is a member of the Total Rewards Leadership Team and serves as a strategic advisor to REMS leadership, HR Directors, and HR Business Partners. The leader draws on specialist capabilities across the Total Rewards Center of Excellence—including compensation and incentives, equity, benefits, governance, regulatory expertise, analytics, and operations—to develop and deliver integrated business-focused solutions. The role brings external market perspective and data-driven insight to business and workforce decisions, leads the REMS Reward Partner team across regions, and contributes to JLL’s global Reward strategy and operating effectiveness. The position is on-site in Chicago, Illinois. It does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
  • At least 10 years of progressive Total Rewards experience, including significant compensation experience.
  • At least 5 years in a leadership role.
  • Demonstrated experience leading Reward across multiple regions in a large, complex global business.
  • Broad Total Rewards experience, with particular depth in broad-based and executive compensation, annual incentive programs, and sales compensation and commission plans.
  • Strong understanding of benefits and other Reward programs.
  • Strong commercial acumen and ability to understand business economics and translate them into effective Reward and incentive solutions.
  • Executive presence and credibility to present ideas and recommendations at all organizational levels.
  • Ability to articulate Total Rewards programs and strategies to business leaders and connect them to business outcomes.
  • Business-first judgment and ability to understand complex issues, connections, and priorities that drive success.
  • Strong analytical capabilities, including identifying trends, market gaps, opportunities, and risks and translating analytics into a compelling business narrative.
  • Exceptional business knowledge, general management, and leadership capability.
  • Ability to operate effectively within a matrixed HR model and partner with and leverage Center of Excellence specialists.
  • Collaborative leadership, influencing, consulting, relationship-building, and stakeholder-management skills.
  • Ability to navigate ambiguity, drive continuous learning, and build trusted relationships across a global business.
  • Integrity, resilience, humility, adaptability, and openness to feedback and self-improvement.

Nice To Haves

  • Master’s degree or MBA.
  • Experience within a multibillion-dollar global public company.
  • Deep knowledge of regulatory, compliance, and market trends.

Responsibilities

  • Shape and deliver the integrated Reward agenda for REMS, translating business strategy and workforce priorities into solutions aligned with JLL’s global Reward strategy.
  • Partner with Compensation and other specialist teams on job architecture, market pricing, salary structures, and Reward frameworks that support REMS business and workforce needs.
  • Work with REMS HR leadership and Total Rewards specialists to implement, communicate, and promote understanding of Reward programs.
  • Monitor external trends and benchmarks, using data and competitive intelligence to identify Reward and workforce risks and opportunities and recommend responses.
  • Represent the REMS business perspective in the design and evolution of compensation and incentive programs, including sales compensation and commission plans, benefits, equity, and other Reward programs.
  • Lead the business-facing strategy for annual compensation and incentive cycles, including year-end planning, in partnership with HR, Finance, specialist Reward teams, and the Compensation Knowledge Center.
  • Lead and develop the REMS Reward Partner team, strengthening business partnership capability across regions and coordinating consistent approaches across the global REMS organization.
  • Integrate Reward programs and solutions with JLL’s performance, talent, and workforce processes in collaboration with internal stakeholders.
  • Build relationships with REMS business leaders, HR Directors, HR Business Partners, Talent Acquisition, and other stakeholders, advising on how Reward can support business performance and the attraction, retention, and motivation of talent.
  • Champion data-driven decision-making and use analytics and insights to increase the visibility and effectiveness of the Total Rewards team.
  • Partner with Global Benefits to identify REMS-specific needs, competitive issues, and priorities and ensure the business perspective informs benefits strategy and solutions.
  • Contribute to JLL’s global Reward strategy, priorities, and operating effectiveness as a member of the Total Rewards Leadership Team, bringing the REMS perspective while acting in JLL’s broader interests.
  • Set clear, challenging goals and drive accountable results; adapt to ambiguity, seek data and input, anticipate risks, and make transparent, considered decisions.
  • Attract and develop talent, motivate and manage the team, delegate effectively, foster inclusion, and lead by example with continuous improvement.
  • Build relationships and influence through clear, persuasive communication, emotional intelligence, credibility, trust, and support for team success.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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