Cadence & Referrals Epic Analyst

Methodist Health System•Dallas, TX

1d•Onsite

About The Position

The Cadence & Referrals Epic Analyst is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Cadence & Referrals Epic Analyst supports the functionality of Cadence modules for Methodist outpatient community offices. This position requires knowledge of the Epic Cadence and Referrals application, including the build and maintenance of the system.

Requirements

Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience.
Epic Cadence and Referrals Certification is required
Ability to communicate effectively, orally, and in writing with various levels of staff
Ability to effectively work cross-functionally with other application teams
Ability to work as a team player
Ability to work independently
Proficiency in MS Office applications
Effective organizational and time management skills.
Work closely with the public; ability to retain composure, interact with tact
1+ years as an Epic analyst
Works with confidential patient information
Prior experience in a healthcare environment
Demonstrated ability to function well under pressure

Nice To Haves

one or more years of working with the Cadence application is strongly preferred.

Responsibilities

Plan, design, test, implement, support, and maintain functionality related to Cadence and Referrals applications
Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines, and time.
The work is highly technical, and the incumbent is often required to work independently.
Demonstrates ability to personally complete all aspects of a project.
Understands and can articulate user needs and problems, and determines the feasibility of solutions.
Uses clinical knowledge to assist in supporting clinical applications.
May be called upon as a technical resource for other project teams.
Communicates with project leaders, other analysts, clinical leadership, and users to develop system requirements.
Develops design specifications, implementation of new functionality and/or features in the software, including, but not limited to, reports, database dictionaries, or scripts.
Mentors team members as necessary and informs the leadership team of all events about the operations of assigned applications and projects.
Maintains current, detailed system documentation for assigned application
Strives to achieve accurate, reliable, and timely service
Stay abreast of functionality improvements in new versions and testing during upgrades, and take advantage of available resources to improve knowledge and understanding of the system
Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly
Provision security roles for supported end users
Manage help desk tickets, phone calls, emails, etc.
Take initiative for your professional growth
Be engaged and eager to build a winning team
Other duties as assigned
Act as a Clinical liaison between the IS Department and the Patient Care Areas.
With assistance from the IS Education Coordinator, develop education literature and training programs for the clinical applications.
Provide education to clinical staff regarding the Information System’s clinical applications.
Act as the IS project leader for new implementations and updates to IS’s clinical applications.
Collaborate with the clinical staff involved in implementations, training, and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new CIS features, and in processing user feedback and requests.
Maintain a detailed understanding and working knowledge of the current CIS, its functions, and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the CIS.
Assist clinical staff in identifying causes and solutions to computer issues while providing cross-training for other members of the IS staff about clinical information systems.
Perform other duties as required or assigned.