CAD Engineer I
Orleans Parish Communication District•New Orleans, LA
•Onsite
About The Position
Under the direction of the CAD Manager, the CAD Engineer I will be responsible for performing technical tasks to support the agency’s Computer Aided Dispatch (CAD) system, 9-1-1 telephony and network, and administrative office systems. The CAD Engineer I will work with a team of IT specialists to design, set up, and maintain a network of computers, including hardware, software, and system architecture.
Requirements
- Associate’s Degree in Computer Engineering, Computer Science, Information Systems, or a closely related field.
- One (1) year of experience in information technology, database management, or networking specifically related to configuration and maintenance of an Enterprise Level CAD system or equivalent Public Safety/Law Enforcement/EMS/Fire Enterprise Level system(s).
Nice To Haves
- Working knowledge of Computer Aided Dispatch (CAD) system
- Bachelor’s Degree in Computer Engineering, Computer Science, Information Systems, or a closely related field.
- Three (3) years of experience in general information technology, database management, and networking experience.
- Experience in the management and operation support of Motorola PCAD or Motorola PremiereOne CAD System.
Responsibilities
- Installs, configures, and maintains technical equipment under the supervision of the CAD Manager
- Establishes, configures, tests and maintains operating systems, application software and system management tools
- Works with public safety agencies to define, configure, deploy, and maintain Motorola Solutions PremierOne Mobile deployments for each agency.
- Performs maintenance and support of the technical components comprising the agency’s computer equipment, CAD system, and network used in the administrative offices
- Monitors and maintains the integrity of agency’s installed systems and infrastructure
- Investigates and resolves trouble ticket items
- Plans and implements systems automation as required for better efficiency
- Acts as a liaison with vendors and keep relevant stakeholders up to date with developments
- Monitors and maintains the Uninterruptable Power Supply (UPS) system, and supervises vendors for services and upgrades
- Performs and regularly maintains system backups
- Supports the computer needs of all OPCD staff
- Performs other duties as required
Benefits
- Drug Free Workplace
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
