CAC/PKI Registration Authority

General Dynamics Information Technology•Stuttgart, AR

23h•Onsite

About The Position

Transform technology into opportunity as a PKI Registration Authority (RA) at GDIT. Support critical operations while shaping what’s next for your Information Technology career. The Stuttgart, Germany, PKI RA section is a fast-paced work environment and serves as the an Army PKI Enterprise help desk, providing professional and courteous support to customers located throughout the supported region. As a PKI Registration Authority (RA), the work you’ll do at GDIT will be impactful to the mission of the USHQDA at Fort Huachuca, AZ: You will provide Registration Authority support to the Stuttgart, Germany, NETCOM PKI operations. Support development and updating of plans and procedures as required in support of USHQDA PKI initiatives. Support of PKI tools in all network environments which provides PKI procedures to ensure successful execution. Provide PKI token and certificate support for the Army Networks as an RA for both NIPR and SIPR requirements. Manage production and issuance NEATS and SIPR PKI Tokens using appropriate applications and peripherals provided by the Government; Provide general administrative support to the execution of PKI logistics activities (i.e. controlled distribution of NIPR ALT and SIPR tokens). Maintain support for creation and removal of Trusted Agents (TA); Assist in the execution TA and end user PKI training; Serve as Liaison between the HQDA NETCOM, Area of Responsibility (AOR) Army TAs for the resolution of user certificate issues. Utilize the central repository of PKI records specified by the Government, to include records required to establish the validity of a signature and the proper operation of the PKI as specified in the Department of War (Dow) PKI Certificate Policy; maintain a daily physical logbook consisting of all RA certificate activities as specified in the DoW LRA/RA Certificate Practice Statements (CPS)/NSS Registration Practice Statement (RPS), and Department of the Army Pamphlet (DA PAM) 25-2-13. Perform metric collection and reporting on selected activities directed by the Government. Shall maintain a daily log of user assistance calls, NIPR and SIPR token and Alternate token certificate issuance, revocations and other miscellaneous RA tasks, to be incorporated into a monthly status report. Prepare and analyze data provided to the contract leadership and PKI Task Lead for weekly, monthly, and quarterly reporting. Perform operational beta testing new tokens versions and PKI applications and systems for certificate issuance and token reuse capabilities. Maintain and update required PKI documentation and templates for various certificate issuance, revocation, and key recover actions in appropriate existing or future SharePoint lists/databases. Resolve customer issues related to PKI certificate use through basic PKI troubleshooting. Coordinate and communicate PKI token/certificate issuance operations with over 700 Trusted Agents, dozens of commands throughout the US Army, Joint Services, and various regional commands throughout the AOR for NIPR and SIPR Token Issuance, Support, plan, and prepare for full annual compliance audit tasks and checks.

Requirements

Active Secret clearance
Must be able to meet Technical Expert Status Accreditation (TESA) accreditation.
A bachelor’s degree plus 3 years of recent specialized experience, OR; an associate’s degree plus 7 years of recent specialized experience, OR; a major certification plus 7 years of recent specialized experience, OR; 11 years of recent specialized experience.
5+ years of experience working in Information Technology, this should preferably include experience working with DOD Public Key Infrastructure certificates
3+ years of experience on an IT service helpdesk.
Security+ CE Certification
BS degree. Additional years of work experience in IT may be considered in lieu of a degree.
US Citizenship Required

Nice To Haves

Skills: End Users, Information Technology (IT), Operations, Public Key Infrastructure (PKI) Operations, Taking Initiative

Responsibilities

Provide Registration Authority support to the Stuttgart, Germany, NETCOM PKI operations.
Support development and updating of plans and procedures as required in support of USHQDA PKI initiatives.
Support of PKI tools in all network environments which provides PKI procedures to ensure successful execution.
Provide PKI token and certificate support for the Army Networks as an RA for both NIPR and SIPR requirements.
Manage production and issuance NEATS and SIPR PKI Tokens using appropriate applications and peripherals provided by the Government.
Provide general administrative support to the execution of PKI logistics activities (i.e. controlled distribution of NIPR ALT and SIPR tokens).
Maintain support for creation and removal of Trusted Agents (TA).
Assist in the execution TA and end user PKI training.
Serve as Liaison between the HQDA NETCOM, Area of Responsibility (AOR) Army TAs for the resolution of user certificate issues.
Utilize the central repository of PKI records specified by the Government, to include records required to establish the validity of a signature and the proper operation of the PKI as specified in the Department of War (Dow) PKI Certificate Policy.
Maintain a daily physical logbook consisting of all RA certificate activities as specified in the DoW LRA/RA Certificate Practice Statements (CPS)/NSS Registration Practice Statement (RPS), and Department of the Army Pamphlet (DA PAM) 25-2-13.
Perform metric collection and reporting on selected activities directed by the Government.
Maintain a daily log of user assistance calls, NIPR and SIPR token and Alternate token certificate issuance, revocations and other miscellaneous RA tasks, to be incorporated into a monthly status report.
Prepare and analyze data provided to the contract leadership and PKI Task Lead for weekly, monthly, and quarterly reporting.
Perform operational beta testing new tokens versions and PKI applications and systems for certificate issuance and token reuse capabilities.
Maintain and update required PKI documentation and templates for various certificate issuance, revocation, and key recover actions in appropriate existing or future SharePoint lists/databases.
Resolve customer issues related to PKI certificate use through basic PKI troubleshooting.
Coordinate and communicate PKI token/certificate issuance operations with over 700 Trusted Agents, dozens of commands throughout the US Army, Joint Services, and various regional commands throughout the AOR for NIPR and SIPR Token Issuance, Support, plan, and prepare for full annual compliance audit tasks and checks.

Benefits

variety of medical plan options, some with Health Savings Accounts
dental plan options
a vision plan
a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
full flex work weeks where possible
a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
short and long-term disability benefits
life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

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