Cable Technician

IES Residential, Inc.•Las Vegas, NV

5d•Onsite

About The Position

IES Residential, Inc. is a long-standing Preferred Premier Subcontractor for Cox Communications, with over 18 years of experience in Nevada. We are hiring motivated individuals to join our growing team as Cable Technicians serving Las Vegas, Henderson, Spring Valley, Paradise, and surrounding areas. No prior cable experience required — we provide paid training.

Requirements

Ability to pass a background check and drug screening
Valid state driver’s license with a good driving record
Must be able to obtain a Sheriff Card and/or LVMPD License
1+ year of experience in a comparable hands-on field such as: Construction trades, Mechanics, Semi-skilled manufacturing, Other related technical or trade roles
1+ year of direct customer service experience
Basic PC and Windows software skills
Stable work history
Ability to work required shifts and overtime as needed
Ability to work 10–12+ hour days
Willingness to work a flexible, non-traditional schedule, including 5–6 day work weeks
Strong communication skills; ability to work effectively with customers and team members
Ability to carry and operate tools and equipment
Ability to inspect, install, repair, and document materials and equipment
Ability to safely operate a motor vehicle
Ability to distinguish different wire colors
Ability to communicate in person and by telephone
Ability to bend, stoop, crawl, and kneel
Ability to lift up to 75 lbs, including carrying and positioning a 28-foot extension ladder
Ability to climb ladders and/or utility poles and work at heights
Ability to work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions
Ability to tolerate temporary exposure to fumes, airborne particles, and extreme non-weather-related heat
Wear safety gear such as Personal Protective Equipment
Lift, carry, push, and pull at least 50 pounds
Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Nice To Haves

21 years of age preferred, but not required
Spanish language skills a plus in some locations
High school diploma or GED (preferred)
Post–high school education a plus
Prior experience in construction, mechanics, manufacturing, or other hands-on trade roles

Responsibilities

Install, service, reconnect, and troubleshoot: Cable TV, High-Speed Internet, Telephone Services, Fiber to the Home (FTTH), Home Automation & Cox Home Life Security
Educate customers on services and equipment
Promote additional Cox products and solutions
Deliver excellent customer service as a front-line brand representative
Perform work to IES quality and productivity standards
Perform additional duites as assigned

Benefits

Paid Training & CATV Institute Certifications
Competitive Weekly Pay
Performance & Incentive Rewards
Company Vehicle + Gas Card
Full Benefits Package
Long-term career growth opportunities
Company 401K plan with Employer Contribution Match
Company Paid Time Off
Company Paid Life Insurance
Choice of Medical Coverage including Prescription and Short Term Disability Plans
Choice of Dental and Vision Coverage
Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
Auto and Home Insurance Discount Programs