Cabinetry Sales & Designer

Roomaven•Charlotte, NC

5h•Onsite

About The Position

RooMaven is a wholesale cabinetry company specializing in full over-frame cabinetry and semi-custom luxury frameless cabinetry. The Cabinetry Sales & Designer delivers 20/20 design expertise to clients and internal staff, helping create and visualize kitchen, bath, closet, and other project layouts. The role works directly with walk-in homeowners and contractors to develop original designs, and calls for familiarity with current home improvement and design trends and creative problem-solving. The position supports clients throughout the design process and their showroom interactions, helps resolve order issues, and assists clients in selecting products suited to their needs and applicable specifications and regulations. The designer stays current on cabinet specifications, lead times, and product offerings, and prepares designs, renderings, sales agreements, and orders. The role is based on-site at RooMaven’s Charlotte, North Carolina location. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Starting compensation is $50,000 plus 2% commission. New employees undergo a 90-day work probation and are then evaluated on job expectations. This description notes that other job-related duties may be assigned and that employment is at will.

Requirements

At least 2 years of kitchen and bath design experience using 2020 Design Software.
Prior experience in a wholesale cabinetry or manufacturing environment.
Knowledge of ERP systems.
Knowledge of cabinetry construction, including framed, frameless, full overlay, and semi-custom cabinetry.
Strong understanding of space planning, cabinet installation, and NKBA standards.
Proficiency in reading architectural drawings and job site measurements.
Exceptional attention to detail.
Effective, polished written and verbal communication skills.
Ability to work effectively both independently and as part of a team.
Strong organizational and problem-solving abilities.
Ability to manage multiple projects and priorities independently.
Customer-service mindset and ability to represent the company professionally.

Responsibilities

Provide client care throughout the design process and showroom interactions.
Investigate client order problems, develop solutions, prepare reports, and make recommendations to the Sales Manager.
Create original renderings, drawings, and sketches for clients upon request.
Design kitchen, closet, bathroom, and other project layouts from start to finish using 2020 software.
Stay current on cabinet specifications, lead times, and product offerings.
Help clients select products based on their needs, product specifications, and regulations.
Explain product features in light of customer needs and the product’s capabilities and limitations.
Answer customer questions about prices, availability, and product uses.
Negotiate prices, prepare sales agreements and contracts, and submit orders for processing.
Keep the Manager informed when an issue needs to be escalated.
Follow up with clients to confirm satisfaction and address questions or concerns.