Cabin Services Agent

Menzies Aviation Careers•Newark, NJ
•Onsite

About The Position

The Cabin Services Agent is responsible for cleaning and sanitizing aircraft interiors to provide a safe, clean, and comfortable environment for passengers and crew. The role supports airline operations by completing cleaning services efficiently while following company standards, safety procedures, and aircraft turnaround schedules. Work takes place in an airport ramp and aircraft cabin environment, with exposure to aircraft noise, cleaning chemicals, and varying weather conditions. The setting is fast-paced and has strict turnaround deadlines. The position requires attention to safety, security, wellbeing, and compliance. Employees must take reasonable care of their own health, safety, and wellbeing and that of others, following provided information, training, and workplace safety rules. The company prohibits alcohol and drug misuse and conducts regular testing under its Substance Misuse Policy. Employees must pass pre-employment and random drug tests, pass a pre-employment background check, and meet requirements to obtain a security-sensitive identification badge. Badges must remain visible, and employees must wear the uniform or business attire specified by company officials. The role pays $17.00 per hour. Menzies Aviation is an equal opportunity employer and seeks to foster an inclusive working environment where employees feel valued and can reach their full potential.

Requirements

  • High school diploma or GED.
  • Must be 18 years of age or older.
  • Strong attention to detail and time management skills.
  • Ability to work flexible schedules, including nights, weekends, holidays, and overtime as needed.
  • Ability to follow instructions and safety guidelines effectively.
  • Basic communication and teamwork skills.
  • Reliable attendance and punctuality.
  • Reliable telephone and transportation.
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to stand and walk for extended periods and to bend, kneel, climb stairs, and reach frequently.
  • Ability to work safely in confined aircraft cabin spaces.
  • Ability to take verbal direction in English and to read, write, understand, and carry out instructions in English.
  • Must pass pre-employment and random drug tests.
  • Must pass a pre-employment background check.
  • Must meet requirements to obtain a security-sensitive identification badge.
  • Must wear the uniform or business attire directed by company officials.

Nice To Haves

  • Previous airline experience.
  • Previous janitorial, housekeeping, or hospitality experience.

Responsibilities

  • Clean and sanitize aircraft cabins, including seats, tray tables, windows, overhead bins, aisles, galleys, and lavatories.
  • Remove trash, debris, and abandoned items from aircraft interiors.
  • Restock aircraft supplies, including paper products, seat pocket materials, and lavatory supplies, as required.
  • Vacuum carpets, wipe surfaces, and disinfect high-touch areas according to company and airline standards.
  • Complete cleaning tasks within scheduled aircraft turnaround times.
  • Follow airport safety, security, and sanitation procedures.
  • Use cleaning chemicals, equipment, and personal protective equipment (PPE) properly.
  • Promptly report damaged equipment, maintenance concerns, or safety hazards to supervisors.
  • Work collaboratively with team members, supervisors, and airline personnel to support operational needs.
  • Maintain professionalism and reliability in a fast-paced airport environment.
  • Perform other duties as requested.
  • Take reasonable care of personal and others' health, safety, and wellbeing in accordance with provided information, training, and workplace safety rules or procedures.
  • Adhere to company policies and procedures and participate in achieving company objectives.
  • Keep identification badges visible and wear the uniform or business attire directed by company officials.
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