Cabana Service Ambassador

SeaWorld•Orlando, FL

4d•Onsite

About The Position

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team!

Requirements

Previous experience in a customer service role
A working knowledge of all Microsoft Office applications
Excellent English language written and verbal communication skills
Excellent guest service skills
Excellent cash handling skills
Able to stand for long periods of time
Able to walk in sand
Able to lift 40 pounds
Able to push/pull 50 pounds
Able to work indoors/outdoors in all weather conditions and temperature extremes
Available to work 3 full days per week, including at least 1 weekend full day

Nice To Haves

Possession of a valid state driver’s license preferred
Bilingual preferred (Portuguese a plus)

Responsibilities

Greet guests and provide park information to our visitors
Perform guest check-in/check-out functions
Provide informational tours for small groups of up to 12 guests
Maintaining Private Cabanas in both service and cleanliness
Assist with VIP coordination/special events
Quickly resolve guest challenges by providing exceptional guest service
Distribute available lockers to our guests, while maintaining cleanliness of locker facilities
Maintain cleanliness of all park areas including trash removal and sweeping
Conduct guest surveys
Maintain a safe work environment
Perform other duties as assigned