C/S Warranty Representative
NT Window•Fort Worth, TX
•Onsite
About The Position
The CSR-Warranty Service Department provides a critical role in customer interface and is part of a team responsible for providing a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business relationships for the Warranty Services Department of NT Window.
Requirements
- Previous experience in customer service, sales, or warranty services fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
