Warranty Representative

Schumacher Homes • Duncan, SC

2d • Onsite

About The Position

Schumacher Homes is an award-winning company which strives to be the best on your lot custom homebuilder providing the ultimate customer experience. We offer a 36-hour flexible work week to enhance work/life balance. No one builds a better home or offers a better place to work. This role is based in Greenville, SC.

Requirements

• Technical construction knowledge to understand construction processes and terminology to assist in management of field personnel and systems.
• Effective time management skills to manage a busy work environment.
• The ability to schedule and organize multiple jobs is critical.
• Computer experience – the ability to use technology (Smart Phone, I-Pad).
• Experience with Microsoft Outlook for email correspondence.

Nice To Haves

• Prior scattered-site residential construction experience.

Responsibilities

• Manage the overall warranty process of Schumacher Homes.
• Work with homeowners to evaluate warranty concerns and correct and/or schedule follow up with trade partners to ensure homeowner satisfaction.
• Document all repairs, materials, and labor to complete each job.
• Complete service work orders within 14 days.
• May be required to help builders perform punch out on jobs under construction to provide zero defects at closing.

Benefits

• Medical, dental, vision, life, critical illness and accident insurance
• 401K Plan + employer match
• Paid Time Off and Paid Holidays
• Homebuilding discount
• Vehicle, gas card, iPad and cell phone provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed