C/S Project Manager II

State of Delaware•Dover, DE

13h•Onsite

About The Position

The Division of Medicaid and Medical Assistance (DMMA) is seeking a Casual/Seasonal Project Manager to support initiatives managed by the Office of the Chief Medical Officer, including projects related to behavioral health, clinical innovation, Medicaid program improvement, and pilot programs. The position will support complex initiatives that require coordination across DMMA staff, healthcare providers, contractors, vendors, and other stakeholders. This is advanced level project management work responsible for planning, designing, evaluating, and ensuring the successful delivery of projects in the agency and related stakeholders in alignment with the organization’s strategy, mission, goals, and objectives. Work includes preparing and completing project plans, ensuring achieving operational objectives, and meeting financial and operational milestones for project completion.

Requirements

Completion of a state-approved continuous improvement training program OR completion of a professional project management certification such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM).
Two years’ experience in project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on the status of projects.
Two years' experience in facilitating project meetings to elicit information, define business processes and requirements, and monitor the progress/status of projects.
One year of experience in conducting statistical and other analyses to measure project performance including project health, status, and outcomes, and recommending improvements based on findings.
Six months’ experience in designing, prioritizing, and defining the scope of projects including selecting appropriate project management tools, methods, and techniques.

Responsibilities

Manages the full lifecycle of State of Delaware projects from initiation through implementation including planning, designing, monitoring, and controlling requirements, costs, schedules, resources, staffing, testing, and quality assurance.
Develops and obtains approval of activities as required based on the size, priority, complexity, and risk of the project.
Selects, interprets, tailors, and utilizes predictive and adaptive project management tools and methods.
Partners and collaborates with customers, business process owners, management, and end users to develop a detailed project plan considering the scope, risks, and requirements, prioritizes and organizes requirements for clarity and feasibility, and verifies the timing, quality, and cost of deliverables.
Aligns project requirements, scope, and objectives with the overall business strategy and takes corrective action or makes adjustments to ensure all project milestones are completed in a timely manner.
Measures project performance and conducts statistical and other analyses such as risk analysis and stakeholder analyses, addresses issues, risks, and change orders as they arise, and provides recommendations to stakeholders based on findings.
Manages and monitors progress against the project plan to inform the project portfolio, and schedules status reviews including quality assurance and other assessments and process reviews.
Integrates service delivery with lean continuous improvement, business analysis, and change management resources providing updates, information and coordinating project management activities as needed with program team members.
Maintains effective lines of communication with customers, business process owners, management, and end users and ensures agreement to any project changes.
Coordinates internal resources and vendors (contractors) for the execution of projects.
Utilizes modern tools and software platforms for project management and adheres to a consistent approach for maintaining project management methods, models and artifacts.
Travels to various state office locations within Delaware as required.
Prepares a variety of statistical, narrative, and other status or progress reports.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Performs other related duties as required.