Explorer - Butterfly Biosphere

Thanksgiving Point Institute•Lehi, UT

2d•Onsite

About The Position

The Explorer works at Thanksgiving Point’s Butterfly Conservatory, helping guests of all ages discover insects, explore interactive exhibits, and experience science and nature. The role includes welcoming families, facilitating hands-on learning, assisting at the front desk and gift shop, and creating memorable experiences that inspire curiosity and a love of learning. The position offers experience in customer service, retail, STEM education, public engagement, and teamwork in an environment featuring butterflies and other insects. This is a part-time position averaging 15 hours per week, with shifts Monday through Saturday and some holidays. The listed wage is $11.50–$12 per hour, depending on experience.

Requirements

Strong communication and customer-service skills.
A collaborative approach and the ability to give and receive constructive feedback.
An enthusiastic, can-do approach.
Comfort working with and around flying insects, spiders, roaches, beetles, and other insects, as well as humid heat and large crowds.
Ability to work patiently in high-activity, high-energy, noisy environments.
Ability and willingness to learn cash register operation, money handling, and facilitation practices and skills.
Comfort initiating conversations and exploring with guests, and enforcing safety procedures with confidence, compassion, and curiosity.
Must be at least 16 years old.
Must pass a background check.

Responsibilities

Interact with and engage visitors of all ages to encourage family learning, exploration, and critical thinking.
Provide exceptional guest service by monitoring and assisting guests.
Run the cashier at the front desk and gift shop.
Facilitate inquiry-based learning experiences.
Collaborate with coworkers.
Help maintain an orderly, safe, clean, and compassionate environment for the team and guests.
Maintain comprehensive knowledge of Thanksgiving Point venues and activities.
Model curiosity to create positive, meaningful experiences.
Assist guests as they explore insects and attractions, including Critter Encounters.
Evaluate visitor experiences using appropriate tools and methodologies.
Welcome and include all guests.
Follow all rules and regulations.
Represent Thanksgiving Point’s mission, values, and policies with curiosity, compassion, and confidence.
Perform other duties as assigned by a manager or supervisor.