Butler-St. Regis-Residences

MarriottLongboat Key, FL
Onsite

About The Position

As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Residences Butler team, who are the ultimate luxury ambassadors. The Residences Butler provides bespoke residential experiences and services to fulfill Owner needs while living in a branded Residence. For co-located properties, this includes coordinating and verifying that hotel departments supporting butler services are equipped to meet Owner needs, too. The Butler is key to building rapport with Owners, proactively anticipating Owner needs and acting upon them where possible. While the St. Regis brand is steeped in history that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe work place, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.

Requirements

  • High school diploma or G.E.D. equivalent.
  • 6 months related work experience.
  • No supervisory experience.
  • No certifications required.
  • Deep passion for service.
  • Uncompromising standards.
  • Ability to anticipate needs.
  • Impeccable interpersonal skills.

Responsibilities

  • Provides bespoke residential experiences and services to fulfill Owner needs while living in a branded Residence.
  • Coordinates and verifies that hotel departments supporting butler services are equipped to meet Owner needs.
  • Builds rapport with Owners, proactively anticipating Owner needs and acting upon them where possible.
  • Creates a safe work place.
  • Follows company policies and procedures.
  • Upholds quality standards.
  • Ensures uniform, personal appearance, and communications are professional.
  • Is on their feet and moving around (stand, sit, or walk for an extended time).
  • Takes a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance).
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