Busser - BOA Steakhouse

Innovative Dining GroupNapa, CA
Onsite

About The Position

BOA Steakhouse now hiring Bussers! Innovative Dining Group (IDG), the acclaimed hospitality company behind iconic restaurant brands including BOA Steakhouse, Sushi Roku, and Katana, is bringing its signature energy and culinary innovation to Napa Valley this Summer! Known for creating trend-setting dining destinations that blend exceptional cuisine, striking design, and vibrant social atmosphere, IDG is expanding into luxury resort dining with a dynamic new culinary partnership at Casa Mani Resort Napa Valley. At this newly transformed resort in the heart of wine country, IDG is developing a collection of elevated dining experiences rooted in seasonality, craftsmanship, and modern technique. From a signature steakhouse to lively social spaces and locally driven offerings, each concept reflects IDG’s commitment to bold flavor, high-quality ingredients, and unforgettable guest experiences. This is a unique opportunity to join one of Napa Valley’s most anticipated culinary destinations.

Requirements

  • Ability to provide verification of legal right to work in the United States.
  • Must be eighteen (18) years of age or older.
  • 2 years previous experience in a high-end, high-volume restaurant.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to communicate effectively with co-workers.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to carry out detailed and written and/or oral instructions.
  • Ability to problem solve in standardized situations.
  • Must have upon hire a valid Food Handler Card and a valid Alcohol Awareness Training Certificate.

Nice To Haves

  • Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.

Responsibilities

  • Knowledgeable about our restaurant’s food offerings and beverage program
  • Obtain service area assignments at the beginning of each shift
  • Clear tables, take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing
  • Remove used tableware between courses and provide tableware for next course
  • Between seatings, promptly clean, reset and arrange tabletops, chairs and booths and clean floor as required
  • Respond appropriately to guest requests and promptly communicate all requests to server
  • Communicate with servers and hosts to ensure efficient seating and table utilization
  • Assist servers as needed with food delivery, especially with large parties and during peak periods
  • Inspect assigned restroom every 30 minutes and clean as needed
  • Perform station opening/closing and side work duties for each shift
  • Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
  • Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
  • Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
  • Embody and deliver on exceptional service and hospitality
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