Busser - FT | Cafe Herrera

Omni Hotels & Resorts•Dallas, TX

23h•Onsite

About The Position

Omni Dallas Hotel, recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, the hotel features 1,001 rooms and suites, the Mokara Spa, and Restaurants on Lamar, offering eight distinctive dining experiences that celebrate Texas hospitality. The hotel's philosophy, The Power of One, empowers every team member to take ownership of the guest experience. The culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. The Busser position is for the service team at Cafe Herrera and is looking for enthusiastic, ambitious, guest-oriented individuals. A busser plays a pivotal role in the service of a restaurant by providing guests with great interactions and high-quality customer service, while also maintaining high levels of organization. This position helps develop multiple skill sets and provides the foundation for building a successful Food & Beverage career within the Omni Dallas Hotel’s top-ranked Food & Beverage program.

Requirements

Must have unexpired Food Handlers and TABC – or obtain upon hire.
The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
Must be able to work in a fast-paced environment and multitask.
Must be able to work flexible shifts including nights, weekends, and holidays.
Must be able to stand and walk for an extended period or for an entire shift.
Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Wipe down all service trays with fresh sanitizer water daily.
Bus tables.
Stock supplies and maintain full ice supply for side stations.
Put away product delivery items.
Transporting prepared food from kitchen to floor in a timely manner.
Ensure expo food items are covered and dated. Discard expired items.
Set tables with clean, pressed linen, china, silver, and glassware.
Ensure furniture and floors are clean and arranged according to specifications.
Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
Remove any extra settings.
Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
Must maintain full familiarity with menus and knowledge of beverage offerings.
Always wear gloves when handling food.
Maintain knowledge of the resort property.
Attend department meetings and other required trainings.
Perform any other duties as assigned by management